Singapore ground handler SATS has apologised after one of its employees was filmed tossing passengers’ luggage onto a conveyor belt at Changi Airport, in a video that drew scrutiny partly because Changi has long been ranked among the world’s best airports.
SATS is a separate aviation services company that provides ground-handling services at Changi, which is operated by Changi Airport Group.
The minute-long video, posted on social media on Sunday, showed a worker in a blue shirt moving large…
